Welcome! We are pleased you want to partner with us! Here is how it works:
True Colors accepts new or gently worn merchandise including clothing in sizes 0-28, boots, jewelry, handbags, wallets, belts, hats, scarves and eyewear. We carrry trendy up-to-date styles that were purchased new in the past 1-2 seasons.
We accept items on a seasonal basis. Fall: July-September; Winter: October-January; Summer: February-June.
We will go through your items while you wait. Sometimes there are items we are not able to accept. Please understand that our customers preferences guide our selections. Our decisions are based on experience and knowledge of fashion trends.
The better your clothes look, the better they will sell! All items should be appropriate for the season, freshly laundered, ironed if necessary, and placed on hangers or folded neatly in a tub or basket. We are not able to evaluate your items if they are in trash bags, covered in pet hair, or smell like smoke.
The most common reasons we might decline an items include: outdated style; brands we do not carry; stains, shrinkage, excessive wear or other damage; excessive wrinkles; soiled fabric; smoke odor or pet hair.
Consignment: You will receive 40% of the selling price after buyers fees. For items priced at $100 or more, you will receive 50% of the selling price after buyers fees.
Cash Transaction: Rather than consign your items, you may choose to accept a cash payment based on 25% of our estimated retail price.
Terms: Prices will be set by True Colors. We treat your items with extreme care however, we are not liable for damage or loss. If, after the initial selection process, an item is found to be stained or torn, you will be called to pick up the item or have it donated to The Arc Thrift Store.
True Colors will make every effort to promote the sale of your items. Items will be displayed for 60 days. After 30 days, the selling price will be reduced.
Unsold items may be returned at the end of the consignment period. Call us by the last day of your consignment period and we will have them ready for you to pick up. After this date, unsold items become property of True Colors.
Payment: You may pick up your payment in cash or use it as store credit for 60 days after the consignment end date. After that, it will revert to store credit only, which will expire one year from the consignment end date.
We will consign or pay cash for your new or gently used high quality items!